Accuracy of Charging Summary

The app shows me that 99% of my power is being generated by solar and that the Generation Mix is 99% solar. This in turn throughs the accuracy of the daily costs out and makes it impossible to accurately claim for business use of the vehicle.

I do not have solar power and I can safely say with certainty that 99% of Genesis power generation is not solar, and even then they would be charging me more than $0.02 cents per day for power

Can this be remedied as it largely renders this important feature of the application useless.

Hi there.

It sounds like the power sensor in your installation has been installed the wrong way round and thus the charger thinks energy is coming from solar diversion instead of from the grid. Please could you send an email to support@evnex.com with your serial number and we can check the setup and get it sorted out for you?

Thank you.

Regards,

Tom