Hi, my Evnex charger sometimes stops charging. The message I get on my App is that it cannot connect to the server. Today it started at 8.20am then stopped for an hour at 10.57 am while we were out walking. Got back home to discover it had restarted charging at 11.27am. Sometimes it did not restart at all. Then I have to turn it off at the wall, remove the charging plug and restart it manually. Bizarre!?
Hi Brent,
Sorry to hear about this.
I believe our technical support team is communicating with you currently and investigating this issue to find a solution 