We have noticed several occasions where scheduled charging occurs at a lower rate than usual. I now also notice this is accompanied by a message:
“Limited by home load”
Does this mean that we are limited by the supply to our house and the other appliances we have on in the house?
I’ve noticed a few others with this issue. Here is the graph from a recent Scheduled charge session.
Hi There, It is common to see the “Limited by Home-Load” message appear as it is indeed based off the homes supply and what load is on the home which is the home Overload protection Feature,
Our support team will take a look into the session in the screenshot above and get in touch as soon as possible. Could you please email support@evnex.com with your charger’s serial number or location details and we will investigate and get back to you.