Hi, I’m not sure whether it’s a setting issue. Whenever I use Charge Now, it just charged and the app is calculating using tariff free rate. I can’t see anywhere in the app to fix the rate under than Advanced scheduling.
Please help, thank you.
Hi adriant,
We’ll be happy to assist.
Please reach out to support@evnex.com with your charger’s serial number and we’ll take a look for you.